30-Day Apartment Satisfaction Guarantee | Kingsville
Pointe
30-Day Apartment Satisfaction Guarantee
Your apartment should be delivered exactly as promised. If your home is not move-in ready or documented issues aren’t resolved within your first 30 days, you have options.
Call the OfficeWhat’s Covered
- Apartment not delivered in move-in ready condition
- Missing or non-functioning appliances
- Incomplete make-ready items documented at move-in
- Health or safety concerns not resolved within 30 days
Your Options
- Transfer to another available apartment
- Rent credit or concession (management discretion)
- Cancel your lease with no early termination fees
Need Help Right Now?
Contact the leasing office so we can document and resolve your concerns quickly.